The Best Auto Repair Reviews in Van Nuys

You Don't Have to Take Our Word for It!

Here's what some of our satisfied customers have to say about West Automotive Center:

Great price, amazing quality.. what mode could you ask for from a mechanic shop?! They completed my oil caskets, stopping all leaks and cleaned my bay. Amazing work for a great price.

Jeremy S. - near Van Nuys, CA

Mike was so friendly and honest. Explained the issues very well and discussed many options. I used to go to the dealer and waste so much money and time. I won't be going back to the dealer ever again. This place is the best.

Joshua W. - near Van Nuys, CA

Thank you again West Auto for the quality of services that always being provided by Mike (GM), receptionist, and there mechanics. Its greatly appreciated to work with a quality family owned business, and do amazing 5 Star service, and value. Thank you again.

Jack A. - near Van Nuys, CA

Exceptional service, prices, honest and friendly, organized and professional. Needed break service done they hooked me up with top of the line breaks. Got an oil change and tire rotation too. The head guy Mike took the time to explain everything in detail and made sure I was completely satisfied. All in all a great experience!

Nick N. - near Van Nuys, CA

Been coming here for years and Mike never disappoints. An honest and respectable family business. One time I was there I met his Father and all his sisters. Every time I need work done, Mike always takes his time to explain to me in detail what the exact problem is and how we need to fix it. I thought I was going to have to get a small paint job, so I brought it over to see if Mike new anyone. Turns out my car just needed a quick buff. Mike had my car looking great again. Go to West Auto! You won't regret it.

Veronica M. - near Van Nuys, CA

Call Mike. If you're local, you're lucky. I got lucky when AAA gave me his number after I lurched off the 405 at Roscoe. AAA and their guy Artine (awesome) got me to West Automitve. I was at Mike's / West at 2:30 PM. Mike put his guy right on troubleshooting (thankfully only clutch cylinders), got me a reasonable quote (and with folks constantly coming in also needing mechanical help), then parts ordered for pickup first thing. I overnighted in Sylmar and I was back on the road by 11:00 AM. Mike understood the nasty feeling of getting stranded in a strange area, the need of getting back on the road, the importance of a parts warranty that travels. He and his guys got it done, and got me home. His two mechanics were polite, friendly and responsive. I felt like family.

Steve S. - near Van Nuys, CA

Great fast service! Came to get an oil change and it was really fast. Everyone i came in contact was nice. The waiting area was comfy too. I found this business on yelp due to all the good reviews and I'm happy to say I also recommend them!

Jeana C. - near Van Nuys, CA

I can honestly say I would highly recommend Mikes shop for your repairs needs. Straight shooter, no BS. Aint nobody got time for that ! My brother owns a diesel shop, so I have the run down on whats what and with that knowledge I can easily say that you will get honest work at a fair price at West Automotive.

Gabe P. - near Van Nuys, CA

I have been taking my Corvette and Infiniti to these folks for the last 6 years and they have never disappointed. Excellent service, excellent work, and AAA certified.

Xavier M. - near Van Nuys, CA

It was my first time here. I went in for an oil change, it was fast and easy. I loved the staff they were all very polite and made the process enjoyable. Not only that but the prices are affordable, forget the high priced dealership mechanic center. Will definitely come back!!

M P. - near Van Nuys, CA

Best auto repair shop, the owners have a lot of integrity and people you can trust. There are many people in this industry that really rip you off. Service is amazing and all the repairs are done efficiently!

Stephanie L. - near Van Nuys, CA

THIS IS IT! No need to look further...not a review to help anyone it was experience and excellence and customer care. Don't take your car anywhere else. Searching everywhere and astounded that price was night and day by other so called Auto places that had friends write reviews...this place is the real deal and you will see for yourself.

Laura Matook - near Van Nuys, CA

I was referred to this place by a friend. I'm in downtown LA and after multiple bad experiences in my area, I made the decision to make the drive to this place...worth it! Mike inspected my 2001 Focus as it had a range of problems from engine heating, leaks, and no AC. Instead of trying to get me to purchase new parts (which other places did), he identified easy ways to fix my big issues that were appreciated by myself and wallet. This is my holy grail car need to look elsewhere. The trust and ethic is priceless. Thank you Mike and team!!!!

Anonymous - near Van Nuys, CA

The place was Awesome, they have the best customer service that I've ever gotten, they were honest about pricing and kept it very low for me. Gave me a ride home and picked me up with no extra charge, The lobby is also very awesome, they have food and a t.v with cable. I watched the dodger game and got my car fixed ! I recommend for everybody. Take your car there!!!

Anonymous - near Van Nuys, CA

YOU GUYS ROCK ! I can't tell you enough how impressed I was from the moment I walked into your facility! Unbelievable service ! Absolutely FANTASTIC! The amount of communication, friendliness, interaction, and information updates and exchanges were truly spectacular. I had to have a pre-purchase inspection done on a potential car that I was about to buy and your service was unbelievable. You insight, wisdom, factual honesty, and the care that you took to and the time that you took to clearly state and show me some of the things going on with the vehicle ,really really helped us in making a decision. I cannot thank you guys enough for not only a job well done, but your personal hospitality to me was just terrific. I see why you guys do such a great job. you are THE BEST !

Steve Richards- near Van Nuys, CA

Excellent care by Mike. Very honest shop. A rare find. Very professional!

Rondal G. Matthews - near Van Nuys, CA